Contact Us


Please do not hesitate to contact our Client Service Department or send us an e-mail if you would like to speak to us.

 

Enquiry Form





(if applicable)









Comments:

 

Alternatively send an e-mail to enquiries@transmed.co.za  

 

Client Service Department 

Working Members and Transnet Pensioners

 

0800 450 010

SATS members

 

0800 110 268
Pre-authorisation for: 0800 225 151
major medical expenses in private facilities 
maternity benefits 
major dental procedures 

certain high cost out-patient procedures

 

 

Pre-authorisation for use of certain private services for members on State plans where such services are not available in State facilities

 

0800 225 151

Day-to-day benefits (Prime Cure) for State Plus Network plan members 

 

0861 665 665 

Chronic Medicine Fax Line

 

0800 122 236

Ambulance Services/Health Advice Line

 

0800 115 750

Mahala Loyalty Programme

 

0860 624 542/0841 963 733

 

KPMG Anti-fraud hotline

 

0800 200 564
Postal address

PO Box 32931
Braamfontein
2017

 

E-mail

enquiries@transmed.co.za

 

HIV/AIDS Management Programme 
State Plus Network plan:

0861 665 665

 

 

All other plans:

 

0861 888 300